Speaking
Speaking & Events
Vikas Goel speaks on AI voice agents, self-evolving agent architectures, and the engineering reality behind production AI at scale.
Recent appearances
March 2025
MWC Barcelona 2025
Fira Gran Via, Barcelona — Booth 6F-82
Nexiva — AI voice agents — made its public debut at Mobile World Congress 2025. Vikas Goel led the engineering effort behind the launch, represented blackNgreen at the booth, and was appointed Nexiva's CTO in October 2025.
CTO, Nexiva (from Oct 2025) · Engineering lead at launch
Topics I speak on
Voice AI at carrier scale
What it actually takes to put autonomous voice agents in front of telecom and BFSI customers — latency budgets, language switching, recovery from misrecognition, and the cost of a single hallucination.
Engineering leadership at carrier scale
Building and leading engineering organisations across India, the Middle East, and Africa for 13 years. How a CTO actually runs the boring-but-critical work — hiring, on-call culture, technical direction through generational platform shifts, and the difference between a great architect and a great engineering leader.
Building production AI organisations
What changes when you go from one star architect to a 50-engineer team shipping AI in production. Eval discipline as a team sport, decision quality as a leadership KPI, and why hiring for engineering judgement matters more than framework familiarity.
Self-evolving AI agent systems
Why most self-improving agents hit a ceiling, and what changes when both the agent's identity and its evaluation criteria are allowed to mutate. Drawn from the ThinkerWave research project.
From telecom to AI: an architecture transition
How blackNgreen's OXM platform — built for 290M+ subscribers — became the foundation for AI voice agents. Lessons in reliability, observability, and graceful degradation that transfer directly to LLM-based systems.
The evaluation gap in production AI
Why systems that optimise on fixed benchmarks plateau, why expanding evaluation criteria mid-flight breaks gradient signals, and what dual-space optimisation looks like in practice.
Interested in having Vikas Goel speak at your event? Get in touch with the date, venue, and audience, and a topic suggestion if you have one in mind.