Vikas Goel

Media

Media & Press

Conference appearances, press mentions, and ongoing public work by Vikas Goel.

  1. 2024-12 · Business Insider Africa

    blackNgreen's AI solution slashes customer care costs by an unprecedented 40%

    Feature article on blackNgreen's EVA AI platform. Vikas Goel quoted: "We built EVA from the ground up to address the complex needs of enterprises, harnessing AI to deliver smarter and more effective solutions. It's about enabling them to reimagine their future with limitless potential." Article details 40% cost reduction, 94% CSAT, 87% First Contact Resolution (up from 68%), and customer logos including Orange, MTN, Africell, Micoope, and Forza Delivery.

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  2. 2025-03 · Mobile World Congress, Barcelona

    Nexiva launch — MWC Barcelona 2025

    Nexiva, blackNgreen's AI voice agent platform, made its public debut at MWC Barcelona 2025 (Booth 6F-82). Vikas Goel led engineering and was appointed CTO of Nexiva in October 2025.

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  3. 2026-04 · ResearchGate · Patent application 202611044024 (Indian Patent Office)

    ThinkerWave — "Die to Evolve" paper published

    Vikas Goel published the foundational ThinkerWave research paper, "Die to Evolve: When AI Agents Mutate Both What They Are and What They Seek," introducing dual-space optimization for self-evolving AI agents. Patent application 202611044024 was filed at the Indian Patent Office in April 2026.

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  4. 2026-05 · LinkedIn (long-form article by Vikas Goel)

    Sixteen million users in five days — the actual story

    Founder retrospective on the MagicCall viral moment in 2017 — when the consumer voice product Vikas Goel led at blackNgreen hit 16 million users on Google Play in five days. The article tells the uncleaned-up version: the infrastructure crisis, the retention reality behind the headline number, the product pivot that had to happen mid-flight, and the boring engineering disciplines that turned out to be the difference between surviving the spike and dying from it.

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  5. ongoing · YouTube

    I AM THAT — YouTube channel

    A long-running personal channel where Vikas Goel publishes on philosophy, self-inquiry, and the inner side of intelligence.

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  6. ongoing · medium.com/@vikgoel

    Writing on Medium

    Long-form essays and technical pieces on AI, software architecture, and the engineering of voice systems.

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For media or interview requests, see the contact page. To explore the underlying ventures, visit Ventures & Projects.